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How to Export Data When Samsung Black Screen?
After using Samsung mobile phones for a period of time, you will occasionally encounter some minor problems, such as a black screen on Samsung mobile phones. What should you do? Below we will share related solutions to the black screen on Samsung mobile phones.
The screen of Samsung S22 mobile phone is damaged and the touch screen is completely malfunctioning. Now the screen is black when I turn on the phone and I cannot do any operations. How can I export the contacts and text messages inside?
Important information and data are stored in smart Samsung phones. A series of operations on the phone rely on the touch screen layer. Once the screen is damaged (black screen, white screen, broken screen or touch screen failure), it is impossible to view the contents of the phone. material. Our important information is stored in it, such as text messages, address books, photos, etc. However, if the phone screen is broken, how can we connect the computer to retrieve the data in the phone when the Samsung phone screen is black and damaged?
Different mobile phone models and different mobile phone malfunctions make the matter of taking out mobile phone data diverse. If you are interested in handling it yourself, you can read this article.
Part 1: What causes Samsung black screen of death
When you are using your phone and your phone suddenly freezes with a black screen, you must be wondering what is causing this problem on your Samsung phone. Now, I will list 7 reasons.
- 1. System crash. When your system crashes for some reason, your phone will immediately freeze with a black screen.
- 2. Old Android system. If the system is not updated in time, the old Android system cannot improve the operation of the phone. So it will also cause this problem.
- 3. Insufficient memory and slow running speed. The phone has insufficient memory and runs slowly. Once you open some app, your phone doesn't have enough memory to support it.
- 4. Batteries drain faster. Your phone's battery is draining too quickly. And the battery can cause a black screen of death.
- 5. Performance lags. Cell phones have been around for a long time. The mobile phone version is too low and the performance is seriously lagging. This is also a big reason for this problem.
- 6. Hardware problems. In addition to software issues, hardware issues can also cause a black screen on Samsung.
- 7. The phone dropped heavily. If you accidentally drop your phone, be aware of the black screen caused by the cracked screen.
Part 2: Export data from broken screen Samsung phone
Method 1: Export broken Screen Samsung data from File Explorer
This method is still responsive to your Samsung phone with a black screen, but there is no way to operate the interface. According to this situation, you should use File Explorer to export the data you want, because even if the screen is black, the data files of the phone are still saved in Samsung Internal storage, we can access the internal storage to save your files in the computer.
Just a few simple operations are required:
Step 1: Connect your Samsung phone to your computer using a USB data cable and allow the computer to access your Samsung phone.
Step 2: Move to "This PC", click on the your device name, which is your Samsung phone with a black screen, and click on "Internal Shared Storage".
Step 3: Copy and back up the files or folders you want to restore to your computer.
Method 2: Export Data from Black Screen Samsung Via Broken Android Data Recovery
This powerful Broken Android Data Recovery tool allows us to deal with many problems related to Android phones, including physical damage, water, broken screen or black screen and white screen, as well as other system problems. It can restore your data. Recovered, and the recovered data includes contacts, photos, text messages, call logs, WhatsApp messages, audio and video.
This software also supports all Android system mobile phones and ensures 100% data security. Now you can also try it for free and have a free trial. Just follow the steps below:
Step 1: Download and install Broken Android Data Recovery on your computer and click Broken Android Data Recovery.
Step 2: Use a USB data cable to connect your phone with a black screen to the computer, and click "Start" on the left side of this interface.
Step 3: Select your device name, device model, and click Confirm.
Step 4: Adjust your download mode according to the interface requirements, and then click the Start button.
Step 5: Scan the preview and re-export the data you want to recover to your computer.
Part 3: How to fix black screen freeze on Samsung phone
If your phone's black screen is caused by the 7 reasons in the first part of this article, you can solve it by reading the following solutions. But if your phone is caused by the 7th reason, then you need to go to the Samsung store for after-sales service to get a new screen. Of course, if you just want to export important black screen Samsung phone data from this situation, you only need to Method two in the second part of this article will suffice.
Method 1: Force restart
To solve the Samsung black screen issue, you can choose to force restart your phone. Simply press the Power key + Volume Down key until the Samsung logo appears on the phone screen. After restarting the phone, the black screen error will disappear.
Method 2: Remove and reinstall the battery
You can restart your phone in a very simple way by removing and reinstalling the battery. First, remove the protective cover. Next, remove the battery. Then, leave it for about 30 to 40 seconds. Finally, insert the battery into the phone and turn on the phone. The black screen may disappear.
Method 3: Remove the SD card
If option 4 has not resolved the black screen issue, then you must consider that the SD card is also a cause of the black screen issue. For example, the phone cannot recognize the SD card, causing system errors. So you can try to remove the SD card to check whether the black screen problem is resolved. Afterwards, you can reinsert the SD card into your phone.
Method 4: Charge your phone
If your phone's battery drops too quickly during use, you can fix the Samsung black screen issue by charging your phone for a while to see if you can reactivate the battery. Then you can check if the problem is resolved.
Method 5: Enter safe mode
You can follow the steps below to put your phone into safe mode and check whether a third-party application is causing the black screen problem. If it turns out that a third-party app is causing the black screen, just uninstall the app.
The steps to enter safe mode are as follows:
Step 1: Power off the device.
Step 2: Press and hold the power button for about 5 seconds until the Samsung logo appears.
Step 3: Change to holding the Volume Down key until "Lock Screen" appears.
Then, you can see Safe Mode displayed on the lower left corner of your phone screen.
And the steps to exit safe mode:
Step 1: Swipe down the notification bar on your Samsung home screen.
Step 2: Click on the bar that says "Safe Mode is On".
Step 3: Select the "Close" button. Your phone will restart.
Method 6: Turn off dark screen mode
There is a hidden feature in Samsung phone settings. Turning on dark screen mode will leave your phone with a black screen. Therefore, after the black screen of your phone is restored, you need to check whether the black screen mode is turned on. I will provide you with specific steps.
Step 1: Find the Settings app on the home page and open it.
Step 2: Swipe down until you see the "Accessibility" option and tap on it.
Step 3: Select the first option “Vision”.
Step 4: Check whether dark screen mode is turned on. If it's open, close it.
Method 7: Delete cache partition
For black screen problems caused by insufficient memory and slow running speed, you can try clearing the cache partition to solve the problem. First, you should enter recovery mode. Now I will show you how to enter recovery mode.
Step 1: Power off your phone.
Step 2: Press Volume Up + Home + Power keys for a few seconds.
Step 3: Once the phone starts vibrating, release the Power key and then press and hold the Volume Up key + Home key.
At this point, the screen will prompt you that you have entered recovery mode. So, select “Wipe Cache Partition", You should use the Volume Up and Volume Down keys to select it. and press the power key to confirm. Just wait for your phone to finish clearing cache.
Method 8: Factory reset your phone
Suppose your phone's black screen is caused by a system crash or an old system version. You need to factory reset your phone to fix the black screen issue. Now, you also need to enter recovery mode to factory reset your phone. As for how to enter recovery mode, please refer to option 7 steps 1 to 3.
After entering recovery mode, you need to use the volume up and volume down keys to select "Wipe data/factory reset", and then use the power key to confirm. Next, you need to be firm on your choice. Place the cursor at "Yes" and press the power key. After successfully stopping the system, your phone will be restored to factory settings.
Please note that this method will erase all data on your phone, so it is best to back up important data first.
Method 9: Use Broken Android Data Extraction
If you have tried all the above methods but the Samsung black screen of death problem still persists, don't be frustrated. Here is a powerful Broken Android Data Extraction software that can solve this problem. It can help your phone get rid of black screen of death and any other Android issues or errors completely and get your phone back to working normally.
Please download and install Broken Android Data Extraction on your computer and follow the steps below.
Step 1: Download and install the Broken Android Data Extraction on your PC, and connect your Samsung to Computer with USB cable.
Step 2: Choose Fix Device.
Step 3: Choose Back Screen and click Next.
Step 4: Enter Download mode.
Step 5: Fix your Black Screen Samsung phone.
Method 10: Go to a Samsung store
If none of the above methods can solve the black screen problem, or if the phone is seriously dropped, you should go to a Samsung store for professional after-sales service. Staff there will inspect and repair your equipment.
Conclusion
After analyzing the problem in the above article, you can easily export the data from a Samsung phone with a black screen. In the third part of the article, you can also try how to repair your phone with a black screen to normal. Therefore, there is always a method, it depends on whether you are willing to try it. Hope this article works for your cell phone problem.